InstantAction Blog

InstantAction Scheduled Downtime

 

This is just a quick note to inform everyone that InstantAction will be experiencing some scheduled downtime tomorrow morning from 9 AM PST to 10 AM PST.  We'll keep you updated if the downtime goes longer than expected.

Thanks for your patience.  

-Dr Wiley

Things Are Looking Up

Some people had mentioned that they were running into problems on IA earlier today.  This post is short and it's simple.  

If you were having trouble previously, the problem should now be fixed.  See the original post for the issue that was at hand. 

Of course, if you are running into any problems, please send an email to support@instantaction.com.

Thank you for your patience and your continued support.

-Dr Wiley

Issues with New Releases

   Problems That Occur After a New Release

The InstantAction team is always working to bring you the best and most entertaining experience. This means that we will periodically release new versions of current InstantAction titles, update the InstantAction platform and bring you new and exciting titles.

However, sometimes these releases are accompanied by new issues. These may include:

• Display errors at the InstantAction home screen


• Friends list display errors


• Connection errors


• In-game graphical errors


• Inbox errors


• Loading issues


• Unpredictable/unusual behavior

Fixing Issues After a Recent Release

Clearing your Internet cache will solve many problems listed above. Instructions on how to clear your Internet cache are as follows:

How To Clear Your Internet Explorer Cache

1. Open Internet Explorer
2. Click the "Tools" button in the Internet Explorer menu bar
3. Select "Internet Options"
4. Click the "Delete..." button in the "browsing history" section of the Internet Options window.
5. Click the "Delete Files" button.
6. Click the "Yes" button.
7. Close and reopen Internet Explorer.

How To Clear Your Firefox Cache

1. Open Firefox.
2. Select "Tools" from the Firefox menu bar.
3. Select "Clear Private Data...".
4. Uncheck all boxes except "cache".
5. Click the "Clear Private Data Now" button.
6. Close and reopen Firefox.

Contacting Support

Clearing the Internet cache solves many issues pertaining to a new release. However, if you have noticed new bugs or problems with a new release that clearing your cache does not solve please contact InstantAction support.

Contacting InstantAction Support for help and support (link)

Contacting InstantAction Support to report a bug (link)